Technology
At Recoveriescorp, technology is more than a tool – it’s an enabler of smarter, more human-centred solutions.
Tech as an Enabler
We combine AI-powered systems, data-driven insights, and intelligent automation with the care and expertise of our people to deliver seamless, efficient, and customer-focused outcomes.
Our technology is designed to enhance every interaction, improve decision-making, and create a better experience for clients and customers alike – helping businesses recover smarter, protect their brand, and grow sustainably.
Recoveriescorp
Tech Portals for Clients
We provide secure, user-friendly client portals that offer real-time access to critical information.
Our portals are designed to give you full visibility and control over your accounts, with features including live reporting, account updates, performance dashboards, and communication logs.
Whether you need to track progress, monitor key metrics, or manage accounts directly, our client portals deliver transparency, efficiency, and peace of mind – helping you stay connected and in control at every stage of the recovery process.
Recoveriescorp
Tech Portals for Customers
We provide secure, intuitive portals for customers, designed to support engagement, transparency and ease of use throughout the recovery process.
These portals enable customers to view account details, set up or manage payment arrangements, access payment history and communicate with our team in real time from any device. By empowering customers with self-service tools and clear information, our portals help reduce inbound enquiries, improve resolution rates and support a respectful and efficient collections experience.
Seamless Integration of Technology Solutions
Our systems are designed to integrate effortlessly with your internal processes, providing real-time visibility, smarter workflows, and enhanced customer experiences – without disruption to your operations.
Debtrak
At the heart of our technology offering is Debtrak, a market-leading debt management platform that powers the end-to-end recovery process.
Debtrak’s sophisticated functionality allows for customised workflows, automated communication strategies, real-time reporting, and full compliance tracking – giving you greater control, transparency, and efficiency across every stage of account management.
Supported by our AI-powered insights, Debtrak helps drive better outcomes by ensuring a seamless experience for clients and customers alike.
Security
We’re committed to providing the utmost protection of our client and customer data. That’s why we’ve implemented robust security measures and protocols for our Customer Portal. Actions we’ve taken include but are not limited to:
- Regular vulnerability scans and annual penetration tests (PCIDSS Standards)
- Next-gen firewall, IPS, WAF, advanced heuristic endpoint security and real-time virtual patching
- Encrypted communications to/from our websites
- Ensuring our Customer Portal does not store credit card details
- Keeping our Customer Portal AES256 encrypted and PCI DSS compliant
Security for your Benefit
Compliant with Australian Legislation
PCI DSS and AES256 Compliant
Developed and Supported In-House
Compliant with the Banking Code of Practice
Link Expiry to Ensure Accuracy and Security
POI Verification
NetCode Verification
Auto-Generated 9 Digit Reference Number Verification
Measures to Ensure Portal Security
Join our team
At Recoveriescorp, we believe great outcomes start with great people.
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