Recoveriescorp New Zealand and Fiji

We are a member of the Financial Services Federation

As a proud member of the Financial Services Federation (FSF), we are part of a collective voice representing New Zealand’s specialist lenders – including consumer and commercial finance providers, fleet leasing companies, credit-related insurers, and credit reporting agencies.

The FSF has been advocating for a fair, competitive, and innovative financial sector since 1965. By being part of this trusted network, we are helping to drive positive outcomes for customers, businesses, and the wider economy.

Why our Membership Matters

Our FSF membership reflects our commitment to responsible, transparent, innovative, and customer-focused lending. FSF members provide over $20 billion in lending to more than 1.7 million New Zealander consumers and businesses every year, supporting them to be sustainable, grow, and thrive.

Together with the FSF, we advocate for regulation that protects Kiwis while ensuring that lending products remain accessible. We stand for proportional, fit-for-purpose regulation that encourages innovation and choice — essential ingredients for a dynamic and inclusive economy.

Our Impact on New Zealand

By being part of the FSF, we help ensure New Zealanders have access to diverse and flexible financial options beyond the traditional banking system. As specialist lenders, we play a vital role in empowering people to make informed financial decisions, whether it’s purchasing a vehicle, expanding a business, or managing through life’s transitions.

Our membership also connects us to training, resources, and advocacy that help us adapt to regulatory changes, stay competitive, and continuously improve our service to customers.

Proof of our Commitment and Impact

• Scale: We are part of a network that supports over 1.7 million New Zealand consumers and businesses.
• Responsible lending: FSF members are committed to transparency and responsible lending, with only 48% of loan requests approved.
• Competition: 49% of personal consumer loans are financed by the specialist lending sector represented by FSF members.
• Integrity: Of over 525,000 consumer loans made last year by FSF members, only three complaints were upheld by their independent dispute resolution scheme — a rate of just 0.001%.

*As per 2024 FSF member survey results

Our People

We invest in attracting and retaining the highest quality people so we can deliver the exceptional experiences and outcomes our clients are accustomed to receiving from our organisation.