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Case Studies

Case Studies

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Financial Hardship Debt Recovery Case Study: How an Engage and Assist Strategy Improved Outcomes

November 2023 Read

Debt Collection Outsourcing Case Study: How a Follow the Sun Model Improved Performance

November 2023 Read

Commercial Debt Recovery Case Study: Improving Energy Collections Performance

November 2023 Read

Customer Service Outsourcing Case Study: How a Follow the Sun Model Improved Performance

November 2023 Read

Collections Strategy Case Study: How Targeted Changes Delivered Stronger Recovery Performance

April 2026 Read

Financial Hardship Debt Recovery Case Study for Utilities

April 2026 Read

Debt Recovery During Financial Hardship

May 2023 Read

Case Study – Hardship and Non-Engaging Accounts

March 2026 Read

Case Study – From Insight to Impact

March 2026 Read
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Using An Engage and Assist Strategy to Facilitate Debt Recovery

November 2023 Read

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