Simply Energy: Improving Client Performance through Benchmarking
Recoveriescorp commenced their partnership with Simply Energy in October 2022 as a second panel member to challenge their incumbent of over 10 years.
Simply Energy’s goal was to improve collections without compromising on quality, and referred two different debt cohorts- accounts <$2,000 and accounts >$2,000. These debts were inactive accounts (final stage) with a blend of residential customers and Small to Medium Enterprises (SMEs).
Need more information? Talk to us about how we can help your organisation achieve its collections goals.
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